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Emotional Intelligence Programme

Emotional Intelligence Programme participants will cover:

Self-Awareness and Management

  • Understand the importance of EI in the workplace
  • Learn how to respond, rather than react
  • Heighten self-awareness, increasing understanding over your own biases and tendencies
  • Make more rational, considered and objective decisions

Social Awareness and Management

  • Understand the importance of empathy and being able to “put yourself in someone else’s shoes”
  • The application of EI to bring about more effective outcomes
  • Increase your ability to influence, negotiate and mediate
  • Handle conflict management and difficult conversations with greater ease and confidence
  • Build stronger, trust-based relationships
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